NCMIC Implements ISI Enterprise to Support Medical Professionals Nationwide

Toronto, Ontario, Canada and Clive, Iowa — February 13^th, 2025 – Insurance Systems, Inc. (ISI), is pleased to announce the successful 50-state implementation and launch of the company’s cloud-native, core administration platform, ISI Enterprise, for NCMIC Group, Inc. (NCMIC). 

Based in Clive, Iowa, NCMIC is the largest chiropractic malpractice insurance company in the U.S. NCMIC first connected with ISI when selecting a solution provider for the company’s recent digital transformation initiative, intended to enhance service offerings and better support medical professionals, including chiropractors, dentists, naturopathic physicians, physicians, and surgeons, with medical professional liability (MPL) insurance solutions. 

“We selected ISI and ISI Enterprise for the scalability, flexibility, and adaptability of the platform,” said Chick Herbert, chief experience officer of NCMIC. “This implementation of ISI Enterprise allows us to improve our product and service offerings across the entire medical professional spectrum. The new features and functionality ISI brings to the table mean we can provide even more robust, tailored insurance solutions to our insureds, ensuring they receive the coverage and service they need, no matter where they practice.” 

ISI Enterprise offers full core (policy, billing, and claims) administration with accounting and reinsurance capabilities also delivered as part of the platform for a streamlined, efficient customer experience. For NCMIC, the enhancement of an existing self-service portal was a key part of this implementation. Powered by the ISI Enterprise API, customers can now easily receive a quote, review policy details, make payments, and renew coverage—all online and in real-time. This increased self-service capability and accessibility empowers NCMIC’s clients with greater control over critical insurance needs. 

“The continued growth of ISI’s MPL customer base demonstrates the success and adaptability of ISI Enterprise,” said Cameron Scott, vice president of sales and implementation at ISI. “Insurers, like NCMIC, are leveraging the platform’s advanced functionality to optimize operations and offer innovative services. This success, and others like it, are solidifying ISI Enterprise as the go-to solution for MPL insurers in need of deeper digital capabilities and a top-quality customer experience.”   

About NCMIC Group Inc. (NCMIC) 

NCMIC was formed in 1946 by a group of doctors of chiropractic with the express purpose of offering malpractice insurance to DCs when no one else would. Delivering on the promise We Take Care of Our Own®¹, NCMIC has grown into the nation’s largest provider of chiropractic and naturopathic malpractice insurance, while also covering doctors, dentists and business owners under its Professional Solutions arm.  

To help their doctors and customers do more, NCMIC expanded their offerings to provide business and personal insurance, equipment loans, credit card processing, business credit cards, and premium financing. With more than 79 years’ experience and an “A” (Excellent) rating from industry analyst A.M. Best², doctors can rely on NCMIC and Professional Solutions today and in the years to come. For more information, please visit ncmic.com or profsolutions.com 

¹ “We Take Care of Our Own” is a registered service mark of NCMIC Group Inc., and NCMIC Risk Retention Group, Inc. Professional Soutions 

² Industry Analyst A.M. Best ratings range from A++ to S 

About Insurance Systems Inc. (ISI) 

Founded in 1997, ISI and its team of insurance professionals are dedicated to developing and implementing innovative software products for the property and casualty insurance industry. ISI’s flagship product, ‘ISI Enterprise’, is ideal for small to mid-size commercial and specialty lines carriers ranging from $10 to $400 million in premiums written annually. Headquartered in Toronto, Canada, the company has a diverse client base of property and casualty insurers.

For more information about ISI, visit www.insurancesystems.com or contact info@insurancesystems.com.