Go-live advances trusted submission intake workflows for professional liability underwriting
ISI announced that Lawyers’ Mutual Insurance Company (LMIC) has successfully integrated ISI AI into its submission processing workflow.
LMIC is using ISI AI to support the extraction, structuring, and review of application data across professional liability submissions. With the ISI AI Submission Agent now in production, LMIC’s underwriting team can access more complete, organized submission information earlier in the review process.
“Launching AI into our day-to-day insurance workflows is an important step in continuing to meet our members’ needs,” said Andrew Chick, CEO at LMIC. “The accuracy and efficiency of ISI AI gives our team 15 to 20 minutes back per new business submission. This allows our underwriters to focus more time on risk evaluation, and the service experience our broker partners and members expect.”
“LMIC’s go-live shows how insurers can move AI from concept to practical production use in underwriting,” said Doug Caccese, CEO at ISI. “For insurance teams evaluating AI, the real test is whether it can deliver trusted outputs in the flow of daily work. ISI AI is designed to support that standard while keeping underwriting teams in control of risk assessment and decision-making.”
ISI AI is built with security and data protection as foundational principles. Policyholder information remains within LMIC’s systems and is not used to train public models. Data is processed in accordance with industry-standard security and privacy practices, helping protect sensitive information while supporting faster and more consistent submission handling.
About Lawyers Mutual Insurance Company (LMIC)
For five decades, Lawyers’ Mutual Insurance Company has been the trusted malpractice insurance provider for thousands of California attorneys. Lawyers’ Mutual Insurance Company has emerged as the leading provider of professional liability insurance, education, and related services to benefit California lawyers, the legal profession, and the community.
For more information visit lawyersmutual.com
About ISI
ISI (Insurance Systems Inc.) delivers an integrated software solution for insurers and MGAs. Since 1997, we’ve helped customers better manage risk, unlock insights, and streamline operations all in one platform built for sustainable growth.
By unifying policy, risk management, billing, claims, accounting, and reinsurance workflows, supported by AI, ISI strengthens staff productivity and helps bring products to market faster. Seamless deployment, lower total cost of ownership, and ongoing support help customers get results in an evolving insurance landscape.
For more information visit insurancesystems.com
