ISI Portal will extend the established service model across its agency channel, helping agents support existing policyholders and pursue new physician and dental business.
ISI (Insurance Systems Inc.) announced that Professional Solutions Insurance Company, a division of NCMIC (NCMIC Group, Inc.), has selected ISI Portal to expand the digital services available to its agency channel. Through ISI Portal, agents and producers will be able to access their books of business, view coverage information, submit first notice of loss (FNOL) and other service requests, and generate premium indications for physician and dental coverage.
Building on the existing technology partnership between NCMIC and ISI, ISI Portal will connect directly with ISI Core to support a direct digital exchange of information between Professional Solutions and its agency partners. This connected approach will complement Professional Solutions’ established service model while helping its team manage agency interactions through workflows aligned with its core operations.
“Specialized expertise and responsive service have always been central to how Professional Solutions supports healthcare professionals and our agency partners,” said David Siebert, CEO at NCMIC. “ISI Portal will provide producers with an additional way to work with us throughout the client relationship, from discussing coverage opportunities to supporting existing policyholders. For our team, it will help us continue delivering the personal support we are known for while supporting the growth of our agency channel.”
Together, these capabilities will give agents greater visibility into their business and an additional secure channel for serving existing clients and pursuing new opportunities. Premium indications will help them provide prospective clients with preliminary pricing information and support informed coverage conversations. For Professional Solutions, the portal will bring agency interactions into a consistent digital channel, helping its team manage information and requests more efficiently.
“What makes ISI Portal valuable isn’t just the real-time connection to ISI Core, it’s that the platform itself is built to evolve,” said Cameron Scott, VP of Sales and Marketing at ISI. “As Professional Solutions’ business changes and new capabilities come online, the portal grows with them, without requiring a new project every time. That ongoing evolution is what makes this partnership valuable for the long term.”
About NCMIC Group, Inc. (Professional Solutions)
NCMIC was formed in 1946 by chiropractic doctors to offer malpractice insurance to DCs when no one else would, delivering on the promise We Take Care of Our Own® (1) Today, NCMIC is the nation’s largest provider of chiropractic and naturopathic malpractice insurance. In 2001, NCMIC formed Professional Solutions to extend that expertise to physicians, dentists and business owners.
To help their doctors and customers do more, NCMIC and Professional Solutions expanded their offerings to provide business and personal insurance, equipment loans, credit card processing, business credit cards, and premium financing. With 80 years’ experience and an “A” (Excellent) rating from industry analyst A.M. Best (2), doctors can rely on NCMIC and Professional Solutions today and in the years to come.
For more information, please visit ncmic.com or profsolutions.com
(1) “We Take Care of Our Own” is a registered service mark of NCMIC Group, Inc., and NCMIC Risk Retention Group, Inc. | (2) Industry Analyst A.M. Best ratings range from A++ to S. See www.ambest.com.
About ISI
ISI (Insurance Systems Inc.) delivers an integrated software solution for insurers and MGAs. Since 1997, we’ve helped customers better manage risk, unlock insights, and streamline operations all in one platform built for sustainable growth.
By unifying policy, risk management, billing, claims, accounting, and reinsurance workflows, supported by AI, ISI strengthens staff productivity and helps bring products to market faster. Seamless deployment, lower total cost of ownership, and ongoing support help customers get results in an evolving insurance landscape.
For more information visit insurancesystems.com
