Billing Module
Streamline the Entire Billing Lifecycle
ISI Core’s Billing module simplifies premium collection, receivables, and payment processing across all lines of business. Deep integration with Policy, Accounting, and Reinsurance ensures real-time financial visibility, while flexible billing plans and automation eliminate manual effort, improve accuracy, and help carriers manage cash flow with confidence.
Key Capabilities That Strengthen Daily Operations
Flexible Billing for Every Business Model
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Supports direct bill, broker bill, and agency bill for all lines of business.
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Modify billing schedules independently from policy records to streamline mid-term adjustments.
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Configure installment plans, fees, and tax logic without IT involvement.
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Manage multi-currency billing and related compliance requirements to support domestic and cross-borders operations.
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Use batch billing and reusable templates to simplify setup for renewals and endorsements.
Automated Workflows for Accuracy and Efficiency
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Automate recurring billing and payment tasks to reduce manual effort, including automated statement creation and delivery.
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Apply configurable rules to trigger automatic cancellations for non-payment.
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Generate deductible invoices, refunds, and write-offs directly from integrated dashboards.
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Apply account holds or payment exceptions directly from customer or policy screens.
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Simplify reconciliation with built-in approval workflows and exception handling, and support for Excel-based copy and paste reconciliations.
Real-Time Financial Oversight and Control
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View billing and payment status instantly at the customer, account, or policy level.
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Integrate seamlessly with Policy, Accounting, and Reinsurance for unified financial reporting.
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Support multiple payment channels including credit card, ACH/EFT, and batch receipts to accelerate postings.
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Automate statement creation, reminders, and delivery to accelerate collections and reduce delinquency.
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Export audit-ready data and reconciliation reports for greater transparency and compliance.
Data-Driven Insights for Better Decision Making
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Access Analytics powered by AWS Quick Suite to easily create real-time dashboards to monitor receivables, payments, and trends.
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Track transaction aging, write-offs, and outstanding balances to forecast and proactively manage cash flows.
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Identify late-payment patterns or delinquency risk to inform underwriting and finance teams.
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Leverage integrated reports to evaluate billing performance and customer payment behavior.
Business Outcomes You’ll Achieve
With ISI Core’s Billing module, carriers strengthen financial performance, accuracy, and agility through automation and real-time visibility.
- Accelerate collections and shorten billing cycles to improve cash flow.
- Gain enterprise-level financial transparency through unified data and dashboards.
- Eliminate manual effort and reconciliation errors with configurable workflows.
- Support diverse billing, payment, and distribution models with ease.
- Increase operational efficiency and scale profitably across markets and regions.
See Other Core Modules
Policy Administration
Enhanced Precision and Team Performance
- Rules-Based Controls for Enhanced Underwriting
- Simplify Workflows for Every Policy Task
- Make Data Driven Decisions Based on a Unified View
- Adapt Quickly to Market Shifts
Risk Management & Assessment
Strengthen Underwriting and Loss Control
- Centralize Risk Assessments with Repeatable Workflows
- Strengthen Underwriting Decisions with Consistent Risk Scoring
- Improve Visibility Across the Risk Control Process
- Take Targeted Action to Help Reduce Loss Ratios
Claims
Greater Accuracy and Control from First Notice to Final Payment
- Rules-Based and Adaptive Claims Workflows
- Gain Complete Financial Oversight
- Deliver Insight-Driven Decision Making
- Simplify Communications and Documentation
Accounting
Real-Time Financial Control Across Every Entity and Ledger
- Unified Financial Management Across All Modules
- Flexible Configuration and Compliance Support
- Automated Workflows for Accuracy and Efficiency
- Actionable Reporting and Financial Insights
Reinsurance
Enhance Risk Sharing Through Automation and Visibility
- Complete Treaty and Facultative Management
- Seamless Integration Across Every Step and Module
- Automation and Controls That Reduce Risk
- Analytics and Partner Oversight
Policy Administration
Enhanced Precision and Team Performance
- Rules-Based Controls for Enhanced Underwriting
- Simplify Workflows for Every Policy Task
- Make Data Driven Decisions Based on a Unified View
- Adapt Quickly to Market Shifts
Risk Management & Assessment
Strengthen Underwriting and Loss Control
- Centralize Risk Assessments with Repeatable Workflows
- Strengthen Underwriting Decisions with Consistent Risk Scoring
- Improve Visibility Across the Risk Control Process
- Take Targeted Action to Help Reduce Loss Ratios
Claims
Greater Accuracy and Control from First Notice to Final Payment
- Rules-Based and Adaptive Claims Workflows
- Gain Complete Financial Oversight
- Deliver Insight-Driven Decision Making
- Simplify Communications and Documentation
Accounting
Real-Time Financial Control Across Every Entity and Ledger
- Unified Financial Management Across All Modules
- Flexible Configuration and Compliance Support
- Automated Workflows for Accuracy and Efficiency
- Actionable Reporting and Financial Insights
Reinsurance
Enhance Risk Sharing Through Automation and Visibility
- Complete Treaty and Facultative Management
- Seamless Integration Across Every Step and Module
- Automation and Controls That Reduce Risk
- Analytics and Partner Oversight
Supporting Modules
FAQs
What billing methods does the ISI Billing module support?
ISI supports direct bill, agency bill, account current, and list bill. Insurers can configure billing schedules such as monthly, quarterly, semi-annual, or annual, along with customized payment plans and installment structures.
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Can insurers configure billing rules by line of business or customer type?
Yes. Billing workflows, late fee rules, delinquency processes, notifications, and receivables thresholds can be configured by product, distribution channel, or customer segment. All rules are managed through the configuration layer without custom development.
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Does the system handle automated dunning and payment reminders?
Absolutely. ISI automates payment reminders, missed payment notices, and dunning workflows. Grace periods, escalation paths, and communication templates can be tailored to insurer or MGA policies and regulatory requirements.
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Are online payments supported?
Yes. ISI supports online payments through ISI Portal or through an insurer’s current digital portal. Integrated payment gateways handle transactions, and payment status updates flow directly into ISI Core in real time.
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Can the system generate consolidated invoices and account-level summaries?
Yes. ISI supports consolidated billing across multiple policies or lines for a single customer. Carriers or MGAs can issue a single invoice and track all related receivables at the account level.
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Does ISI Billing integrate with the general ledger and accounting systems?
Yes. The Billing module is fully integrated with ISI’s Accounting module. All billed and collected amounts post automatically to the general ledger, supporting accurate financial reporting and reconciliation.
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Can the Billing module be implemented standalone?
Absolutely. The Billing module can function independently or integrate seamlessly with Policy and Claims for end-to-end accounting.
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What automation features exist in billing?
ISI supports automated invoicing, payment schedules, installment processing, reminders, dunning notices, and billing-related document generation. Supported payment methods include EFT, credit card, and online payments.
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How does the module support regulatory compliance?
ISI aligns with NAIC and IFRS 17 financial compliance standards. The system maintains detailed audit trails, supports required billing and delinquency documentation, and ensures financial postings follow regulatory and internal controls.
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Can insurers define custom billing plans or workflows?
Yes. Flexible billing plans (annual, monthly, installment) and role-based workflows can be configured without custom coding.
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Is broker commission management included?
Yes. The Billing module tracks broker commissions, applies configurable rules, and provides reporting for reconciliation.
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