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ISI Connect

Insurance API Integration and Data Exchange

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Simplify Integration Across Systems, External Partners, and Channels

ISI Connect provides the foundation for seamless data exchange between ISI Core and external systems, partners, and digital services. With pre-built APIs, standard data mappings, and secure integration tools, insurers and MGAs can connect faster, automate workflows, and extend functionality without custom code or long development cycles. ISI Connect ensures consistent data across all modules and partner systems, improving speed, accuracy, and visibility across the organization.

Key Capabilities That Strengthen Daily Operations

Pre-Built APIs for Core Integration

  • Enable real-time data exchange across Policy, Claims, Billing, Accounting, and Reinsurance modules.

  • Use pre-configured API libraries for quoting, payments, submissions, document delivery, and related workflows.

  • Support partner connectivity using standards and formats such as CSIO, ACORD, REST APIs, JSON, XML, CSV, XLSX, and flat files.

  • Reduce development time and accelerate implementation with reusable integration templates.

Streamlined Partner and Vendor Connectivity

  • Integrate seamlessly with rating engines, document platforms, payment providers, portals, reporting tools, and external data services.

  • Exchange data securely with brokers, MGAs, reinsurers, TPAs, and ecosystem partners.

  • Automate transactions such as premium payments, claim notifications, and policy issuance.

  • Support inbound and outbound interfaces for complete bidirectional integration across connect workflows.

Configurable Data Mapping and Validation

  • Configure field-level mappings to support partner, regulatory, accounting, or operational requirements.

  • Validate incoming and outgoing data against configured rules, schemas, and business logic.

  • Maintain visibility with transaction logs, error handling, and audit history.

  • Adjust or extend mappings directly through ISI configuration tools without custom coding.

Secure and Scalable Architecture

  • Ensure encryption, authentication, and role-based access for all integrations.

  • Monitor and manage connections centrally with error-handling and exception-management tools.

  • Scale effortlessly to support higher transaction volumes, new partners, and additional data sources.

  • Support data privacy, governance, and compliance needs through controlled access and audit trails.

Business Outcomes You’ll Achieve

With ISI Connect, insurers and MGAs can extend the value of ISI Core by connecting internal teams, external partners, and digital services through secure, configurable data exchange

  • Launch new integrations and partner programs faster.
  • Eliminate data silos and manual re-entry across systems.
  • Improve accuracy and transparency with real-time data synchronization.
  • Shorten implementation cycles and reduce IT resource needs.
  • Enable scalable, secure growth as your digital ecosystem expands.

Other Supporting Modules

RISK ASSESSMENT

ANALYTICS

COMMUNICATIONS & CRM

CONFIGURATION

DOCUMENT PRODUCTION & STORAGE

WORKBENCH

FAQs

  1. Can ISI Connect connect ISI Core with the systems and partners we already use?

    Yes. ISI Connect is the integration framework built into ISI Core. It connects with rating services, payment processors, document platforms, portals, reporting tools, external data services, brokers, MGAs, reinsurers, TPAs, and other ecosystem partners.

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  2. What integration methods, standards, and data formats does ISI Connect support?

    ISI Connect supports real-time API-based exchange using REST, JSON, and XML, as well as scheduled file imports and exports using CSV, XLSX, and flat files. It also supports insurance standards and formats such as CSIO and ACORD, along with inbound and outbound interfaces for bidirectional data exchange.

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  3. Can ISI Connect accommodate partner-specific and custom data requirements?

    Yes. ISI Connect provides configurable field mappings, transformation logic, validation rules, and template-based formats for partner-specific requirements. This can include broker submissions, bordereaux files, specialty data feeds, regulatory reporting, and custom integration endpoints. Mappings can be adjusted or extended through ISI configuration tools without custom coding.

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  4. How does ISI Connect support data accuracy and integrity?

    Incoming and outgoing data is validated against configured mapping rules, schema definitions, and business logic. Errors and mismatches are flagged and routed through workflows for review. Accepted data can update Policy Administration, Billing, Claims, Accounting, and Reinsurance in real time.

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  5. Can ISI Connect support ongoing schedules and bordereaux processing?

    Yes. ISI Connect can ingest structured schedules, exposure files, premium bordereaux, and claims bordereaux from brokers, MGAs, and partners. Data is validated against configured product, rating, and policy rules and can drive updates across policy, billing, accounting, and reinsurance.

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  6. How does ISI Connect relate to workflow automation?

    ISI Connect supports workflow automation by helping data and transactions move between ISI Core and connected systems. When paired with ISI Core workflows and modules such as Workbench, this helps route information, trigger next steps, and reduce manual handoffs.

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  7. How are integrations secured and monitored?

    ISI Connect follows ISI Core security standards, including encryption, role-based access, API authentication, audit logging, and environment controls. Data exchanges use secure transport protocols and can be restricted by IP address, user role, or integration endpoint. Transaction logs, error handling, and exception-management tools support centralized monitoring.

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