Insurance Systems Unite

Thank you to all of our participating clients, sponsors and users for making Insurance Systems Unite a great success.

Conference Closed


DAY 1 - Wednesday, September 20th, 2023 Craft Beer Market (Website )
5:00 PM - 7:00 PM Opening Networking Reception


DAY 2 - Thursday, September 21st, 2023 King Gallery (3rd Floor) Chairman's Boardroom (12th Floor)
8:00 AM - 9:00 AM Registration and Breakfast
9:00 AM - 9:30 AM Opening Remarks and ISI Update
By: Casey Kretz
9:30 AM - 10:30 AM Rethinking What You Know: Embracing Curiosity and Empowering Change
By: Chick Herbert
10:30 AM - 10:45 AM Coffee and Networking Break
10:45 AM - 11:15 AM

Extending ISI Enterprise through Integration

By: Ian De Souza
11:15 AM - 12:00 PM Achieving Digital Transformation of the Customer Experience
By: Garrett Harvey, Praxent
12:00 PM - 1:00 PM Lunch
1:00 PM - 1:45 PM Navigating Core System Transformation and New Projects
By: Cameron Scott & Customers
Commercial Lines Roundtable
Moderator: Jason Ilagan, ISI
1:45 PM - 2:30 PM Insuring The Ultimate Customer Experience: Agile Ops, CSS & Digital Payments
By: Houston Andreades, Paymentus  
Professional Liability Roundtable
Moderator: Frosina Kuzmanovska, ISI
2:30 PM - 2:45 PM Coffee and Networking Break
2:45 PM - 3:15 PM Building an Insurance Company from the Ground Up
By: Mike George, Tokio Marine Canada
3:15 PM - 3:45 PM Improving Business Development and Underwriter Sales Effectiveness
By: Cameron Scott, ISIJevon VandenBerg, ISI
3:45 PM - 4:15 PM AI Powered Submission Intake with ISI and SortSpoke
By: Jasper Li, SortSpoke
Senior Leaders Roundtable
Moderator: Casey Kretz, ISI
4:15 PM - 4:45 PM ISI Knowledge Base
By: Dean Furzecott, ISI
4:45 PM - 5:00 PM Sessions complete for the day; Please make your way to the reception.
5:00 PM - 6:30 PM Reception in The Fifteen Hundred Room at One King West
Join us for drinks, hors d'oeuvres and a spectacular view of the city from the 15th Floor of One King West Hotel.
6:30 PM DAY 2 Closed

DAY 3 - Friday, September 22nd, 2023 King Gallery (3rd Floor) Chairman's Boardroom (12th Floor)
8:00 AM - 9:00 AM Breakfast
9:00 AM - 9:45 AM Taking Advantage of the Latest Configuration Concepts
By: David Mussell, ISI & Steve Peace, ISI
9:45 AM - 10:45 AM New Enhancements and Product Roadmap Presentation
By: Jevon VandenBerg, ISI
10:45 AM - 11:00 AM Coffee and Networking Break
11:00 AM - 12:00 PM Making the Most out of ISI Enterprise: Underutilized Functionality
12:00 PM Conference Closed








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Our Address

  • 1460 The Queensway, Unit 203
    Toronto, Ontario, Canada
    M8Z 1S4