Our Story

Insurance Systems Inc. (ISI) was founded in 1997 when Terry Neilson recognized a need for modern IT solutions to change the way insurers operate and interact with their insureds and stakeholders. On that premise, ISI began to build and implement custom software solutions for Property & Casualty insurers but as our organization grew, and the insurance industry evolved, so did insurers technology needs. For insurers to remain competitive, they required advanced graphical user interfaces (GUI) with the flexibility to implement new products and business changes through configuration, not software development. In 2010, we first introduced ISI Enterprise, a truly end-to-end solution that is flexible, configurable and scalable for all P&C insurers. Since its initial rollout, our team of business analysts, architects and quality assurance analysts have continued to design and implement new features on its advanced architecture to meet the ever-changing marketplace. Here at ISI, we pride ourselves on our people, process and product which is why every implementation of ISI Enterprise is completed by our experienced professional services team.

Our Approach

Cloud Based Deployments
Implementation Services
Agile Software Development
Integration Support

What Our Clients Say About Us

  • Raymond Lilley, Director of Information Technology
    Partnering with ISI allows us to progress with the technological changes that are occurring within the insurance industry and enhances our ability to better serve our insureds.
    Raymond Lilley, Director of Information Technology
    Connecticut Medical Insurance Company
  • Karen Braithwaite, Vice President of Business Solutions
    As a leading specialist insurer, we are committed to investing in technologies that enable us to provide exceptional service to our customers and broker partners. With the implementation of ISI Enterprise, our teams can tailor workflows to meet customers’ individual needs and customize products quickly and efficiently. Moreover, with improved access to quality data, we can proactively apply risk management services and effective claims management.
    Karen Braithwaite, Vice President of Business Solutions
    Ecclesiastical Insurance
  • Daniel Zureich, President and CEO
    With ever increasing competition in the insurance industry, we identified the need to modernize our business technology to better serve our policyholders. The ISI team was able to implement our unique business requirements as a lawyers' professional liability insurer, and also aided us in transforming our business processes to increase productivity and efficiency.
    Daniel Zureich, President and CEO
    Lawyers Mutual Insurance Company of North Carolina
  • Katja Kunzke, President and CEO
    After reviewing the successes that ISI has had with implementing the unique business requirements of Lawyers Mutual of North Carolina, we determined that ISI Enterprise solution was the best fit on the market for our organization. We are excited to partner with a software vendor that has a solid understanding of our business and the services that we provide to the lawyers of Wisconsin.
    Katja Kunzke, President and CEO
    Wisconsin Lawyers Mutual Insurance Company
  • Andrew Chick, President and CEO
    It was important for us to partner with a solution provider that has developed the tools to succeed in the professional liability marketplace. After meeting with ISI, it was evident that their knowledgeable team understands the needs of Lawyers' Mutual Insurance Company and will be able to provide us a modern platform to increase productivity and better serve the lawyers of California.
    Andrew Chick, President and CEO
    Lawyers Mutual Insurance Company
  • Darryl Levy, President and CEO
    This core system transformation at Wynward signifies our commitment to continually improve our operations to better serve our brokers and our customers. Insurance Systems’ team and technology are well equipped to help us deliver on that commitment.
    Darryl Levy, President and CEO
    Wynward Insurance Group
  • Jeffrey Goldberg, VP, Research and Consulting
    The promise of an end-to-end core insurance system suite delivers best when built from the ground up with integration across all components and a single view of the data, and ISI Enterprise is positioned well to deliver on that promise.
    Jeffrey Goldberg, VP, Research and Consulting
    Novarica
  • Dragan Popovic, Vice President of Information Systems
    This project was a major strategic initiative for Trisura. The system will not only provide us with additional operational efficiencies, but it will allow us to continue to expand on our innovative product offering as we continue to grow.
    Dragan Popovic, Vice President of Information Systems
    Trisura Guarantee Insurance Company
  • Laura Wiebe, President and CEO
    The successful implementation of the ISI Enterprise system represents an integral part of the Company’s strategic plan to improve its processing efficiencies, enhance data reporting capabilities and improve ease of doing business with SMI’s key stakeholders. ISI's knowledgeable team was able to deliver an end-to-end solution that fit our business needs. We look forward to working with them for years to come.
    Laura Wiebe, President and CEO
    Saskatchewan Mutual Insurance
  • Phyllis Drivas, Ocean Marine Underwriting Manager
    ISI’s Cargo solution allows us to offer the level of service on our marine book of business that Sompo is known for. Working with ISI throughout the project, it became apparent that they not only have sound technical knowhow, but also an insight into how we can improve our business through the effective use of the technology.
    Phyllis Drivas, Ocean Marine Underwriting Manager
    Sompo Japan Insurance Company of America
  • Pete Smith, Vice President of IT
    As a longtime customer of ISI, we're pleased to move our deployment of ISI Enterprise to the cloud. The launch of Amazon's Canadian datacenter enables us to take advantage of the many benefits ISI Enterprise hosted at AWS has to offer while keeping our data secure within Canada.
    Pete Smith, Vice President of IT
    Mutual Fire Insurance

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